Terms of Service

1. Introduction

Welcome to Canberra Glass Fencing. By accessing and using our website or engaging our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site or requesting a quote.

2. Services

We specialise in the supply and installation of frameless and semi-frameless glass fencing, including pool fencing, balustrades, and shower screens in Canberra and surrounding areas. All services are subject to availability and site suitability.

3. Quotes and Pricing

All quotes provided are valid for 30 days from the date of issue.

Prices may vary based on site inspection, material changes, or unforeseen installation complexities.

A deposit may be required before scheduling installation or commencing work.

4. Payment Terms

Payment terms will be detailed in your quote or invoice.

Final payment is due upon project completion unless otherwise agreed in writing.

Canberra Glass Fencing reserves the right to charge interest on overdue accounts.

5. Warranty

We offer a [typically 5-10 year, adjust to your offering] workmanship warranty on all installations and honour manufacturer warranties on materials. Warranty is void if damage results from misuse, unauthorised modifications, or lack of maintenance.

6. Cancellations & Changes

We take reasonable steps to protect your personal data from unauthorised access, misuse, or disclosure. This includes secure systems, password protection, and staff training. However, no method of transmission over the internet is 100% secure.

7. Access & Correction

You may request access to, or correction of, your personal information at any time. To do so, please contact us using the details below. We will respond within a reasonable time.

8. Your Rights & Complaints

If you believe we’ve breached your privacy, you may contact us directly to resolve the issue. If you’re not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of the site constitutes your acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

📧 Email: sales@canberraglassfencing.com.au
📞 Phone: 0411 893 807
📍 Address: Canberra, ACT
🌐 Website: www.canberraglassfencing.com.au